At Amrik Removals (“we”, “us”, “our”), your privacy and the security of your personal information is important to us. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
By accessing or using our website https://amrikremovals.com.au/ and related services, you agree to the practices described in this policy.
1. What Personal Information We Collect
We may collect personal information you provide directly to us, including but not limited to:
- Contact details: Name, email address, phone number, postal address
- Service details: Moving requirements, location details, preferred dates
- Payment details: For invoicing and processing (note: payment information may be handled by secure third-party payment processors; we do not store full card details)
- Online identifiers: IP address, cookies data, device and browser information
We only collect personal information necessary to provide our removal and relocation services effectively.
2. How We Collect Information
We collect personal information in the following ways:
- When you submit forms on our Website (e.g. quote requests)
- When you communicate with our team via email, phone, or messaging
- Through automated technologies such as cookies, tracking tools and analytics
- From third parties such as business partners or referral platforms, where permitted by law
3. Purpose of Collecting Personal Information
We use your personal information to:
- Provide, deliver, and manage our removal and relocation services
- Respond to your enquiries and requests
- Prepare quotes, invoices, and service documentation
- Improve user experience on our Website
- Communicate service updates, marketing offers (only with consent)
- Comply with legal obligations
We do not use personal information for purposes other than those reasonably expected without your consent.
4. Disclosure of Personal Information
We may disclose your information to:
- Service providers and contractors who assist in delivering our services (e.g. payment, IT support)
- Third-party analytics and marketing partners
- Legal and regulatory authorities where required by law
- Related business partners where you have provided consent
We ensure that third parties who receive your personal information are bound to protect it in accordance with applicable privacy laws.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure by:
- Using secure servers and encryption for sensitive data
- Regularly monitoring and updating our systems
- Restricting access on a need-to-know basis
However, no internet transmission can be guaranteed 100% secure. You share information at your own risk.
6. Access and Correction
You may request access to your personal information or ask us to correct it if it’s inaccurate, out-of-date, incomplete or irrelevant. To do so, please contact us using the details below. We will respond in accordance with the Privacy Act.
7. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your browsing experience, analyse usage patterns and tailor content. You can manage cookie preferences in your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Amrik Removals
Email: info@amrikremovals.com.au
Phone: +61 450 757 703
Address: 7 Simon street, Tallawong , Sydney, NSW, Australia, New South Wales